Every customer message, on every app, answered from one place
Customers ask about an order on Instagram, a booking on WhatsApp and a price on Messenger, usually while you are serving someone else. Kanvo puts them in one list and has the answer drafted when you look.
The week, as it is
What changes with Kanvo
WhatsApp Business, your Instagram professional account and your Facebook Page's Messenger arrive together with the rest of your chats.
One inbox
WhatsApp Business, your Instagram professional account and your Facebook Page's Messenger arrive together with the rest of your chats.
The answer is already written
The agent reads the thread and drafts the reply in your voice. You send it, change a word or ignore it.
Nobody waits forgotten
It notices who is still waiting for an answer and offers the follow-up when nobody has replied.
You stay in charge
By default nothing sends without you. If you let the agent send, each message is recorded with what it was allowed to do.
What it looks like
Hey, are you open on Sunday? And do you take card?