Set up one inbox for everything
Bring your other apps in, learn the Inbox's segments, and let strangers and spam wait somewhere else.
Connect your other apps
Open Integrations and connect what you use. There are two kinds of connection:
Learn the Inbox
The Inbox opens on All: every conversation at once, Kanvo's and your connected apps' together. After it come five segments:
Keep strangers and spam out of the way
A first message from someone you don't know arrives as a message request. It never notifies you; a Message requests row waits at the top of Direct, with Accept, Delete and Block. For connected apps, turn on Screen unknown senders and strangers wait under the Requests chip in Connected app filters, with obvious spam un…
Tidy as you go
Archive a conversation you're done with: it comes back the moment someone writes. Mark as unread anything you want to return to.
The short version
Connect every app you use, so Kanvo is the only inbox you open.Business connections are official; personal ones are unofficial and say what they cost.All shows everything; Direct, Groups, Channels, Calls and Agents split it up.Strangers wait in Requests and spam in Spam, without notifying you.
Try it in Kanvo
Open Integrations and connect the app you check most after Kanvo. Then open Connected app filters → Filter and sort → Unread first and clear what's waiting.
Sources
The two ways an app connects, what each carries, and what isn't live yet.