Facebook Messenger in one inbox, with an AI that drafts the reply
Messages to your Facebook Page and your own Messenger chats arrive in Kanvo alongside WhatsApp, Instagram and the rest, so nobody waits because they picked the app you check least.
What connects
Said with its limits, because they decide whether it is enough for you.
A business or bot account
Connected through MultiverseAI. Your Facebook Page's inbox, not your personal Messenger (that connects as a personal account). The person writes first, and you can reply for 24 hours after their last message.
Your own Facebook Messenger account
Your own accounts connect too: Kanvo signs in as you, the way a second device or a desktop app would, so your chats and groups arrive and your replies go out as you. These networks don't offer this officially. They can sign the account out, limit it or suspend it, and Kanvo can't prevent that. To reach your inbox, mes…
History
A business connection brings in new messages from the moment it is connected; a personal account also brings the last few messages of each chat. Older history stays where it was.
What the agent does with a Facebook Messenger chat
It reads the Facebook Messenger thread and writes the answer in your voice. You send it, change it or ignore it.
Drafts the reply
It reads the Facebook Messenger thread and writes the answer in your voice. You send it, change it or ignore it.
Answers questions about it
Ask what someone meant, what was agreed or what is still open, right beside the message.
Follows up
It notices who is waiting for you and what they asked, and offers the follow-up when nobody has replied.
Questions people ask
How Kanvo compares with Facebook Messenger itself is on Kanvo vs Facebook Messenger. Kanvo also connects WhatsApp, Instagram, Telegram, Slack, Discord, Microsoft Teams, Google Chat, Signal and LinkedIn. Every app is on Integrations.