Microsoft Teams in one inbox, with an AI that drafts the reply

When a client lives in Teams and everyone else is on WhatsApp or Slack, Kanvo puts the Teams chats the bot is added to in the same inbox, with the same agent.

What connects

Said with its limits, because they decide whether it is enough for you.

A business or bot account

Chats and channels where the Kanvo bot is added. Not your own Teams chats.

History

A business connection brings in new messages from the moment it is connected; a personal account also brings the last few messages of each chat. Older history stays where it was.

What the agent does with a Microsoft Teams chat

It reads the Microsoft Teams thread and writes the answer in your voice. You send it, change it or ignore it.

Drafts the reply

It reads the Microsoft Teams thread and writes the answer in your voice. You send it, change it or ignore it.

Answers questions about it

Ask what someone meant, what was agreed or what is still open, right beside the message.

Follows up

It notices who is waiting for you and what they asked, and offers the follow-up when nobody has replied.

Questions people ask

Kanvo also connects WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, Discord, Google Chat, Signal and LinkedIn. Every app is on Integrations.