An AI Agent on Every Messaging App: Drafts, Rules and Proof Across WhatsApp, Slack and the Rest

Once your WhatsApp, Instagram, Slack and Telegram are in one inbox, one agent can work across all of them: drafting in your voice, catching what's waiting and following up. Here is what it does on connected apps, what it won't do, and the platform rules it has to respect.

What the agent does on a connected app

Drafts the reply. On a WhatsApp, Instagram, Slack or Telegram conversation, the agent reads the thread and has an answer drafted in your voice. You edit it and press Send, or you don't.Tells you what's waiting. Questions you haven't answered, promises you made, threads going cold, ranked across every app rather than p…

What it does by default: draft and wait

The agent drafts. Sending on its own is something you switch on, under rules you set. We think that is the only safe default for something that writes as you to your customers. More on safe replies.

The rules it has to respect

Each platform has rules, and the agent follows them:

What it won't see

Private conversations. Kanvo's private conversations are end-to-end encrypted, and AI is off in them.What you haven't connected. The agent works only on the apps you connect, with the scope each connection has. A Slack bot sees only the channels it is in. What each app carries.

Messages that try to talk to the agent

A message from a stranger can contain instructions meant for your assistant rather than for you. That is a messaging problem now, and connecting more apps means more strangers can write. So the assistant that reads your inbox can't send: it drafts and proposes, and a person confirms. An agent you do let send works und…

Bring your own agent

If you already run an agent, it can work in the same inbox through Kanvo's MCP server and API, with the same permissions and the same proof.

Kanvo Team

Writes here about what Kanvo is building and why — the send path, the evidence it leaves, and the decisions behind both.

WhatsApp, Instagram, Messenger, Slack, Discord, Telegram, Teams, Google Chat, Signal, LinkedIn, X and more can land in one Kanvo inbox. There are two very different ways in, and each has limits we would rather you read before you connect anything.

Every Messaging App in One Inbox: What Kanvo Connects, How, and What It Can't Do

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There are two ways to bring WhatsApp into Kanvo. A WhatsApp Business number uses Meta's official route and its 24-hour rule. Your own account connects like a linked device and brings your groups, at the price of WhatsApp's end-to-end encryption. Here is how to choose.

Instagram DMs and Facebook Messenger in Kanvo: Professional Accounts, Page Inboxes and Your Own Chats

Instagram DMs and Messenger are where many small businesses get their first message from a customer, and the easiest place to miss one. Here is how both connect to Kanvo, what each route carries, and the 24-hour rule that comes with Meta's official one.

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