Instagram DMs and Facebook Messenger in Kanvo: Professional Accounts, Page Inboxes and Your Own Chats

Instagram DMs and Messenger are where many small businesses get their first message from a customer, and the easiest place to miss one. Here is how both connect to Kanvo, what each route carries, and the 24-hour rule that comes with Meta's official one.

The official route: professional accounts and Pages

Instagram and Messenger connect through MultiverseAI, a Meta-approved partner, while Kanvo's own Meta app waits on Meta's review.

Your own Instagram and Messenger

Your personal Instagram and Messenger can connect too. Kanvo signs in as you, the way a browser does, using an open-source bridge on a server Kanvo runs. You sign in inside the Kanvo app on your phone or computer. The web version can't do this step, because a website cannot read another site's sign-in.

What Kanvo adds

Every DM next to everything else. Instagram and Messenger sit beside WhatsApp, Slack and Kanvo's own conversations, each with its app's logo and a filter of its own.Spam screening. Strangers land in Requests and obvious spam in Spam, so a DM flood doesn't ring your phone.A drafted answer under each. The agent reads th…

Kanvo Team

Writes here about what Kanvo is building and why — the send path, the evidence it leaves, and the decisions behind both.

WhatsApp, Instagram, Messenger, Slack, Discord, Telegram, Teams, Google Chat, Signal, LinkedIn, X and more can land in one Kanvo inbox. There are two very different ways in, and each has limits we would rather you read before you connect anything.

Every Messaging App in One Inbox: What Kanvo Connects, How, and What It Can't Do

WhatsApp in Kanvo: Your Business Number or Your Own Account, and What Each Costs

There are two ways to bring WhatsApp into Kanvo. A WhatsApp Business number uses Meta's official route and its 24-hour rule. Your own account connects like a linked device and brings your groups, at the price of WhatsApp's end-to-end encryption. Here is how to choose.

Slack, Discord, Microsoft Teams and Google Chat in One Inbox: Bots, Workspaces and Your Own DMs

Work talks in four different apps, and you check all of them. Kanvo brings Slack, Discord, Microsoft Teams and Google Chat into one inbox. Here is what a bot connection carries, what it doesn't, and when to connect your own Slack or Discord account instead.

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